Our Website uses “cookie” technology, your use of the website is taken of acceptance of our use of cookies. “Cookies” are encrypted strings of text that a website stores on a user’s computer. Our Website require the use of a cookie throughout the online reservation process. Without cookies we will not be able to keep information you enter on multiple pages together. For example, unless our Website can remember the dates you used in your hotel search we will not be able to check room availability. The types of cookies that we use are referred to as “session” cookies and “persistent” cookies. Session cookies are temporary and are automatically deleted once you leave our Website. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with us. Cookies do not corrupt or damage your computer, programs, or computer files.
In addition, the service providers we use to serve and host our advertisements, and/or deliver our e-mails, use session and persistent cookies, to track the number of times our Website are accessed and whether the sites were accessed from an advertisement. Sometimes cookie technology is used to track the number of times an advertisement is viewed. In all cases, the cookie generated from the advertisement or e-mail does not contain any personally identifiable information and will remain on your hard drive until you delete it.
You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so will adversely affect your ability to perform certain transactions, use certain functionality and access certain content on our Website.

Pixel Tags

The Boleyn Hotel and its third party service providers use pixel tags (also known as “clear gifts”, “beacon gifs”, etc.). Pixel tags are not visible to the user of the Website and consist of a few lines of computer coding. Pixel tags are not used to collect any personally identifiable information about you apart from what you voluntarily provide to us. The Boleyn and our e-mail service provider use pixel tags to track responses to advertisements and website content and to determine your ability to receive HTML-based e-mail messages. Our e-mail service provider includes a pixel tag, which they refer to as a “coded sensor”, in all of the HTML-based messages sent on our behalf. The sensor activates when the e-mail message is opened and flags the e-mail address of the user as one that is capable of receiving HTML-based e-mail messages. This capability helps our service provider to send the e-mail in a format you can read. The sensor does not collect or use any other information. If you cannot receive HTML, you will not receive a functioning sensor.

E-Mails about Special Offers, Promotions and Future Events

It is our intention to send you only e-mail communications that will be useful to you and that you want to receive. We may periodically contact you via e-mail and provide information about special offers and promotions that may be of interest to you. We use a third party e-mail service provider to send e-mails. This service provider is prohibited from using your e-mail address for any purpose other than to send e-mail relating to our products and services. In addition, we may send you e-mail communications relating to the promotions of select, reputable third parties with whom we have a strategic marketing relationship because they offer products or services that we believe would be of interest to you.
If you do not wish to receive any such e-mails please unsubscribe here. Alternatively you will have the opportunity to opt-out of future e-mails by following the instructions provided in the e-mails.
At your choice, you can use our Website to opt-in to e-mail communications containing information of future events. The Boleyn Hotel will not use any information provided in response to such communications for any unauthorised purposes.


Our Website may contain links to other sites. Please be aware that the Boleyn Hotel is not responsible for the privacy practices and policies of such other sites. The policies set forth in this statement apply only to the Website and not to the website of any other person.

Legal Issues

Some of the personal information we hold about you may be sensitive personal data within the meaning of the Data Protection Act 1998 – for example, information about your health or ethnic origin. We will not use sensitive personal data about you other than for the specific purpose for which you provide it.
You have a right under English law to access any personal information about you that is held by the Boleyn Hotel. To obtain a copy of any such information, please write to us at the address indicated above.
The Boleyn Hotel will only disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against suspected criminal activities to our guests, visitors, associates, or property (including this site), or to others.


Safeguarding the personal information of children is very important to the Boleyn Hotel. We encourage children to ask a parent or guardian for permission before accessing our Website. Where we have reasons to believe that a user is under the age of 18, we try to collect the minimum amount of personal information necessary for the effective operation of our services. We also endeavour not to share with third parties any personal information supplied by users believed to be aged under 18.
In addition, we aim not to send direct e-mail offers to users who indicate they are aged under 18. No information should be submitted to, or posted on, our Website by visitors under the age of 18 without the consent of their parent or guardian.


In the future, we may need to change this policy. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.